Frequently Asked Questions

If You’ve Got Questions. We’ve Got Answers!

  What is HVAC?

HVAC is short for Heating, Ventilation and Air Conditioning. HVAC is most often used to depict the whole heating and cooling system consisting of the duct work, air filters, humidification controls, and registers.

  When your AC needs servicing?

Go for AC servicing when cooling is not as per expectations or AC is not serviced for last 3 months. Regular servicing saves upto 25% on electricity bill and needless to say, it increases the age of your AC.

  How long will AC servicing take?

AC servicing take 20-45 minutes depending on the size of the AC whereas Installation/Dismantle/gas charging of AC may take 30-60 minutes. Time required to repair AC will depend upon the real issue/problem identified by our champs.

  Why do I need to change my filter regularly?

Regular filter replacement helps your heating and cooling system operate at peak levels and improves indoor air quality. It is important to change filters regularly to ensure proper air flow and to keep your home free from dust, allergens and germs. Depending on the type of filter you have, you may require weekly or monthly filter replacements. Your Climate Cool Services Experts service or installation technician will recommend the ideal filters and replacement schedules for your unit(s).

  What is covered in AC Installation?

Installation of AC included the laying of pipe, installation of indoor unit brackets, installation of the outdoor unit, connecting the indoor and outdoor unit with piping and setting up electrical connections. During installation, there may be some requirement of other services/material which will be available at additional prices like pipes, gas charging, electrical wires, bracket, stands, conceal for piping, electrical switch etc.

  How do we decide on rates?

Our prices include labor & transportation charges. Prices are fixed basis on type and size of the AC and are inclusive of all taxes.

  How can I increase the efficiency and life of my home’s cooling systems?

A few quick tips:

Clean and replace your filters frequently.
Your system will cool more evenly when the blower is in the “on” position. The blower provides constant air movement throughout the home, and allows for better filtration.
Install shades, drapes, shutters, or screens on windows that are exposed to extreme sunlight to keep room temperatures at moderate levels.

  How do I know if my A/C unit is big enough?

Bigger isn’t always better; its performance and efficiency that count. Before purchasing a replacement system you should always make sure your system is sized properly to match your needs and budget. Your Climate Cool Services Expert will thoroughly assess your home and comfort requirements to determine the proper size and make the appropriate recommendation.

  How to book a complaint through App?

Customer has to download the app in an android phone and fill his complete details with Name/Address & Phone No. After filling these details, he will get a Massage through Climate Cool Services. Our Services Engineer will call the customer before coming to the customer.

  How to book a complaint through Website?

Customer has to fill all his details on the website of www.Climate He will receive a call from Climate Cool Services and the service will be done in 24 to 48 hrs.

  How to book a complaint through Customer Care?

Customer has to call the customer care no. of Climate Cool Services. He will receive a complaint no through massage and the service will be done in 24 to 48 hrs.

  What exactly is covered in minimum visiting charges?

Minimum visiting charges includes the inspection where our champ will understand your problem, find out the root cause and recommends the solution. However, after inspection, our champ will let you know the estimated time and charges for recommended solution. And you can decide whether you want us to go ahead with the service or not. However, the minimum charges will be applicable on a visit.

  What are the requirements from your side?

We just need your society permission to enter your premises and electricity & water connection to get going. Please provide all the necessary material to our champs for installation of AC or you can request our champs to arrange it for you.

  Do we offer re-work and warranty?

We offer 7 days rework warranty on the installation and repair services. We do not offer any warranty on servicing and gas charging. If you have arranged any material from our champ, please ensure you take the material bill and warranty proof from champ directly. You may raise any concern to our customer care number.

  How healthy is my indoor air?

According to studies created by the U.S. Environmental Protection Agency, exposure to air pollutants indoors can be 100 times higher than outdoors. Frequent dusting and vacuuming can help reduce the amount of dust and dust mites present in your home. However, not all airborne particles can be eliminated. Filtration devices can help eliminate particles that are too small to be caught by a vacuum. Some filtration devices include UV light units, air filters, energy recovery ventilators (ERVs), heat recovery ventilators (HRVs) and electronic air cleaners. A Home Health Report Card from Climate Cool Services will provide the information about which indoor air improvement devices are right for you. To receive a Home Health Report Card and personal air quality consultation Service Experts

One Stop Solution

Climate Cool Service has expertise solutions to your Air condition. We maintenance all perfectly and you don’t need to concerned about your AC problems or can say uneven cooling or whatever it be. We take care of your air–conditioners by proper installation and servicing, so you don’t have to worry about their repairs. Call Now or Book Complaint directly from the App.

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24/7 Service
Warranty for all Services
13+ years Experience
Skilled Professionals
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We provide all brands Air Condition Repair Service, Installation and Maintenance work to

All over Mumbai

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Climate Cool Services

We offer 24/7 Emergency AC Repair Service to all of our customers across Mumbai.


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